Order processing time:
We will process your order and arrange shipment as soon as possible. Typically, order processing time is 1-3 business days. Note that processing times exclude weekends and holidays.
Shipping method:
We work with reliable logistics partners to ensure your goods arrive safely. We will choose the appropriate shipping method based on your order and delivery address, which may include courier companies, postal services or other professional logistics partners.
Freight:
We’re excited to announce that we’re offering free shipping on orders totaling $55 and over! This means that as long as your order meets the conditions, we will not charge additional shipping costs. For customers with orders totaling less than $55, standard shipping will be charged. Please review applicable shipping charges during checkout.
Estimated delivery time:
Delivery times will vary depending on your destination and chosen shipping method. Once your order ships, we will provide a tracking number so you can track the progress of your order at any time. Please note that delivery times may be delayed due to various factors such as weather conditions, customs inspections, etc.
Delivery address:
Please ensure that the shipping address you provide is accurate to avoid delivery delays or lost items. If you need to change your shipping address, please contact us as soon as possible after your order is submitted. Please note that we may not be able to change the shipping address once the order has shipped.
Force majeure:
In the event of force majeure, such as natural disasters, wars, strikes, etc., delivery may be delayed or delivery cannot be completed. For the resulting delivery delays or problems, we will keep in touch with you and try our best to solve them.
International Transport:
For international shipments, you may be required to pay additional import taxes, duties or other related charges. These charges are determined by the customs authority of the destination country and are your responsibility. Please note that we have no control over these fees and recommend that you understand the relevant customs policies and fees before making a purchase.
For any questions about shipping and delivery, please feel free to contact our customer service team. We will do our best to help you and answer your questions.